If you are self-isolating because of your age or medical conditions and you have been assked to attend an appointment then you should come in for booked appointments. If however, you are self isolating with symptoms, or because someone in your household has symptoms, then please do NOT come in to the surgery. Let us know when your self isolation period is due to end and we will rearrange your appointment.
People are understandably anxious about coming in to the surgery but we have kept foot fall to the practice as low as possible. You should aim to come in only just before the appointment and not sit or wait around. We are following infection control measures to manage this situation as best we can. As we are sure you understand we do not have the resources to visit people at home except those in most urgent medical need at this time.
In order to register your pregnancy should go online and register your pregancy at Somerset NHS Foundation Trust's maternity self-referral page. Further details can be found of their services on their maternity page.
All details below are currently suspended due to COVID
Polden Medical Practice is open on Saturday mornings at the Woolavington Surgery. To improve appointment availability you can now access appointments in the evening until 8pm on weekdays and on a Saturday if you are registered at a practice in the Bridgwater or surrounding area. In the Bridgwater and surrounding area the following practices are currently involved in this scheme:
Many practices already offer appointments in evenings and at weekends. What is new here is that practices are working in groups to offer more appointments at more flexible times which should make it easier for patients to see a doctor or nurse. But won’t the doctor need access to my patient record? In order for this service to work, the doctors and nurses need access to your patient record. Your practice has signed a local Data Sharing Agreement (not linked to any national data sharing agreement) to allow this to happen, but you can opt out at any time. For more information about the Improved Access pilot scheme please see the attached: Improved Access - Frequently Asked Questions or speak to your registered practice.
Please telephone the Reception before 10:00am if you require a home visit.
A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.
Home visits are only available for patients who are housebound because of illness or disability.
Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.
If you have an urgent problem then a GP will always be available to see or speak to you in this case. However you will more than likely find this will be the Duty Doctor rather than a GP of your choice.
In the case of a life threatening medical emergency please dial 999
Please read this Ear Care guide on what to do prior to your ear care appointment.
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