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Welcome to Polden Medical Practice

Ask My GP

A new way of requesting help from the Surgery from Thursday 1st October 2020 (New date)

From Thursday 1st October, Polden Medical Practice will introduce a new way of requesting help from the surgery called 'Ask My Gp'. It is NOT available yet but you can see information about it on their website   Ask-My-Gp.  Further details can be found on our News page.  From 7.30am on Thursday 1st October, if you would like a GP's consultation then you should access Ask-My-Gp via our website.  The link will go onto the website that morning.  Engage Consult will not longer be used from the 8th.  Patients who do not have either an email address, or an app-capable mobile phone, may continue to ring reception who will complete the online form on their behalf.  The fastest and best way to ask for GP advice is to use the Ask-My-Gp request form.  It is easy and simple to use and gets your request to your prefered Doctor with the information they need to give you the assistance you need.

Early Closure - Edington Dispensary Friday 25th September.

Please note that Edington Dispensary will shut at 5.30pm on Friday 25th September.  Woolavington Dispensary is unaffected.

Changes to the Dispensing line from 1st October 2020.

As a result of the introduction of Ask-My-Gp, the 10-12 am Dispensing line will no longer be available from 1 October 2020.  Patients who use the service should make arrangements to use Patient access, the NHS App on their mobile phones or the ordering page on our dispensing webpage.  We will also be introducing an externally-facing email address so repeat requests can be emailed into the dispensary.  Patients who do not have an email address, or a app-capable mobile phone, or who do not hand in paper requests, should speak to the Dispensary to find out other options.


Winter Flu vaccinations

1.  We now have the forecasted delivery dates for our Winter Flu Vaccinations.  We are arranging Flu Clinics at Woolavington Surgery on Saturdays for the following dates.  We are receiving our Under 65 vaccinations later than the over 65 ones and they will arrive incrementally so we will have limited numbers at the start.  You can book an appointment by replying to our invitation texts, sending us a message on Engage Consult or telephoning the surgery:

  • Saturday 26 September - FULLY BOOKED
  • Saturday 3 October - FULLY BOOKED
  • Thursday 8th October - Woolavington - Both age groups.
  • Saturday 10 October 0900-1530  - for Patients aged Over 65 - FULLY BOOKED 
  • Saturday 17 October - High-risk under 65. FULLY BOOKED
  • Thursday 15 October -.High-risk under 65,

We have arranged additional weekday surgeries throughout October.

2.  You will be given an individual time slot for your appointment.   Eligible patients can ask for a flu jab alongside any pre-booked appointment they have at either surgery for another condition.  The list of eligible patients can be found on the NHS website; which you should check if you are unsure about whether you are entitled.

3.  Patients aged 50-64 will be offered vaccinations from November/December onwards.  Please do not ask for flu vaccinations before this date as we will not have received the vaccinations.

4.  Child nasal flu vaccination will be contacted by text or phone when we can offer them a date for the nasal flu vaccination.  Please phone the surgery if you have a 2-3 year old who requires a nasal flu vaccine.


Engage Consult

GP Online Services

Seek help or request medical advice

Consult with the surgery online

Book GP Appointments

Order repeat Prescriptions



Our news stories include:

  • Ask My Gp - a New Consultation System
  • Latest help for Diabetes sufferers.
  • Support for Armed Forces and Veterans by the Practice. 
  • Read our news page...


Other Useful Information

Website AccessibilityConditions and TreatmentsFind Local Services

Edington Surgery

Woolavington Surgery

Self Help Advice and Tools

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.


The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

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