Please also see our COVID-19 information page
Please be aware that the Practice has a target of delivering 4,500 COVID vaccinations for Priority groups 2-4 by February. We will do our best to do this whilst delivering our usual high standards of service and response times. If patients could ask themselves whether their enquires are truly necessary before contacting the surgery then it would be most appreciated,
We know that some people in Somerset aged 80+ have started to receive an NHS letter asking them to book a Covid-19 vaccination in Bristol.
Anyone who would prefer an appointment closer to home, should wait to be contacted by their GP surgery who will arrange one at their local hub.
Please share this with friends and family who are over 80.
The Covid-19 vaccination programme is currently rolling out across Somerset and more vaccination clinics and sites will be announced over the next few weeks.
Working as part of the Bridgwater Primary Care Network, (PCN), Polden Medical Practice has now immunized all of it's Priority One patients (care home residents in our area and their staff). This is a significant milestone as these are some of our most vulnerable patients.
We will now continue to work with the PCN to continue to vaccinate our Priority 2 patients (Over 80's and frontline health and social care workers. We are waiting for delivery dates for the 'Oxford' vaccine and until then we will be using the centralized PCN location. Further invites will follow n accordance with the Government's Priority groups.
When it is the right time for you to receive your vaccination, you will receive an invitation to come forward. Please do not ring the Practice about COVID-19 vaccine enquiries or manage vaccination bookings and please do not come to at reception in person. We know that patients and all health and care staff are eager to find out when they will receive their COVID vaccination. The NHS is prioritising vaccinating those people who experts have agreed will benefit from it the most and we are systematically working through all eligible groups according to the national priorities. Please be assured that we will contact you directly, when it is your turn to book your vaccination and we will answer all your questions at your appointment.
In the meantime, you can get information about the COVID-19 Vaccination online at NHS website about COVID vaccinations or for the latest information in Somerset, frequently asked questions and patient information you can visit: Somerset CCG COVID information
Make the right call – need urgent care, but not sure where to go first?
When our surgery is closed or you need urgent care, just call NHS 111 – you’ll get the help that you need. You can speak to a medical professional before leaving home and access medical advice quickly and safely. When you call 111, a trained NHS advisor will help you to get the right help for your needs; this could be self-care, going to a pharmacist, or through an appointment at the surgery, or they may refer you to a specialist clinic.
If you If you do need urgent care, the 111 team will book you a time slot either within a Minor Injury Unit or A&E at Musgrove Park Hospital, or Yeovil District Hospital. The medical team will know why you are coming and when, and by calling ahead you will be less likely to wait for longer than necessary.
You can also use NHS 111 online and receive a call back from a trained health professional if you need it.
In a life threatening emergency, such as chest pain, a stroke, or severe burns, ring 999 or visit your local emergency (A&E) department. Read more on when to go to A&E.
If you would like a GP's consultation then you should access Ask-My-Gp via our website. It is easy and simple to use and gets your request to your prefered Doctor with the information they need to give you the assistance you need. Patients who do not have either an email address, or an app-capable mobile phone, may continue to ring reception who will complete the online form on their behalf. The fastest and best way to ask for GP advice is to use the Ask-My-Gp request form.
AskmyGP - the easy and fast way to ask for any kind of help from the Practice
We respond during working hours Monday to Friday.
It is open to requests from 07.30 am until 5.00 pm.
You can message a particular GP (so long as they’re working that day).
You can select a telephone, email or video call response.
If we need to see you we will usually give you an appointment the same day.
You can login now, without any paperwork.
111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.
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